Accounts Receivable (AR) Management

Revenue sitting in AR is revenue at risk. Our AR specialists work every claim and every aging bucket — calling payers, resolving holds, and following up until the money lands in your account.

We segment your AR by aging bucket — 30, 60, 90, and 120+ days — and prioritize by dollar value so the claims most likely to be written off get worked first, not last. Rather than simply resubmitting and hoping, our callers get payers on the phone to resolve holds and status disputed claims directly, and we routinely take on backlogs of aged claims that a practice’s own staff had already given up recovering.

AR that sits past 90 days doesn’t just risk being written off — payer timely-filing and appeal windows are also closing in the background, so the longer a claim ages, the fewer options are left to recover it. That’s why we work AR on a schedule tied to each payer’s actual deadlines, not just a generic 30/60/90 cadence, so the clock never runs out on a claim that was still recoverable.

This service is built for practices carrying AR balances that make them uncomfortable — whether that’s a growing 90+ day bucket, a backlog from a staffing gap, or simply more outstanding claims than anyone has time to work consistently.

A clear sign you need this: when you pull an AR aging report, you recognize claims on it from months ago that you know are still collectible, but nobody has had the bandwidth to actually call and push them through.

Your outstanding claims stop being a report nobody has time to open and start being a worklist someone is actively calling on every day, prioritized by what’s actually recoverable rather than worked in whatever order they happen to sit in your system.

AR is where problems from earlier in the cycle surface — a lot of what we work here traces back to how payment posting and reconciliation flagged it, which is why we treat the two as connected, not separate silos.

We treat every claim in your AR as still collectible until proven otherwise — write-offs happen when we’ve genuinely exhausted the options, not when a claim has just been sitting long enough to feel hopeless.